Plus, who wants to call them in the middle of the night because you cant get it to work? Don't be sucked into their marketing hype, these products are very low quality. earn advertising fees by advertising and linking to Amazon. We are talking about 16 months after purchase and now out of warranty. Whether you are wrapped up on your own or sharing it with a loved one, having a comfortable, supportive mattress for all scenarios is essential to a good quality of life. With the Sleep Number bed, it is finally possible to customize our bedtime conditions without inconveniencing anyone else, allowing us to sleep both comfortably and harmoniously. We purchased two remotes, and it took four calls to customer service in order to get the control unit to detect the second remote. We've spent $800 on two mattress toppers, one replacement air bag and a replacement pump. I bought the ILE. Definitely not worth the money, there are so many better and less expensive choices. The only reason it's 4 stars is because we kinda felt like she was trying to sell us on additional items like pillows and stuff but I'm not complaining at all. Also, the bed we purchased was supposed to help with body temperature control and the bed causes for us to feel too warm. However, the level of back support and sleep-through-the-night comfort were both dramatically better. My wife and I purchased a sleep number bed, a 5000 Queen Set, Dual, Ptop, Wireless in 2006. Once you find your number, you may make a slight number change to get exactly what you prefer. Loved them all! I wake up with back pain every morning and still paying on this with their 2 years no interest. It just didn't work for us. They won't tell you about discounts, offers, and price guarantee. The entry level of the series is the p5 and offers an 11'' profile with 2'' of cooling memory foam. Several Mattress, such as the C2, may require specific assembly instructions. Make sure the top of your pillow is at least 1-2 inches from the head of your bed. The only thing laying on the mattress in a store will tell you is if you immediately don't like it. Sleep Number beds are simply a gimmick wrapped up in some very sophisticated marketing and dishonest salesmanship. Folks on the phone were friendly and helpful. I am on my 3rd sleep number bed. The Performance Series offers a higher profile than the Classic series, with the addition of more memory foam. It offers three different mattresses: the c2, c4, and CSE. They sit a bit higher than the mattress so you can definitely feel the edges. Top complaints and advantages are discussed in detail. The support that your mattress provides is only as good as the support that your bed frame is providing for your mattress. I relied on what the sales person told us or did not tell us. The blow up is rested inside of a very cheap foam frame and sits atop a base with a small fan motor in it. Chat 1-888-411-2188 Request a callback This company took my money a month ago. They replaced the foot warmers, the remote, and the brain. ‍Sleep Number Bed Financing And Payment Options ‍If you're looking to purchase a Sleep Number bed, there's an available financing option. After printing out several different quotes on various options we considered, Elliott was still very patient and took his time. I did not. Sleep Number bed costs put them solidly in the luxury mattress market. But the common thing about these products is that both of them offer a wide range of options. In 2018 we decided to update our mattress. I have tried various settings , do not get this bed. Mine did forcing me to waste a day to go to their store to get special fitting to test & figure out for myself what was leaking - the pump, the air cables or the bed itself. After I explained that I purchased the bed to recover from a series of up-coming surgeries, they approved my request. I wanted to try this Sleep by number bed as each person can have their own firmness which logically sounds good. Leggett & Platt 2019 Prodigy 2.0 Split King Pure Natural Latex Mattress We the best bed frames compatible with the Sleep Number Mattress to see which fit best. All they do is plug up the mattress into a hose, connect it into a box, plug it to power, and connect it your wife. From 0-100 it just didn't work for us. I could not get it right , I called after 3 days and they made me keep it for 30 more days . You can feel the lump of air underneath you and it was curved upwards for the highest setting which wasn't comfortable at all. However, even though we used a debit card (same as cash right?) I was to have my 360 bed delivered on 7/28 but sleep number called me and said the base was damaged so delivery would be on 8/4. Bed frames are typically made out of two kinds of materials, wood or metal. It turned out it was the main bed air bag that leaked. (The reason I say $400+ is because I bought two pillows and there is no return on them, no exceptions. in the Amazon Services LLC Associates Program, an affiliate Not a pleasant experience with support, a poor experience when I went to return it, a regrettable design error (bright lights in the bedroom at night), and a poor experience from a comfort perspective: sleeps too warm, and the whole bed moves when she tosses and turns. I purchased a C2 bed and slept on it for a week, and each night woke up with back pain. I saved so much money. I ordered a C4 only to realize later that they get you with the FINE PRINT! Find the Sleep Number 360 ® smart bed that best meets your needs. The pump is the size of a shoe box with lights flashing on it that don’t turn off. It’s fine for hardness and softness of each side of the mattress but my husband can’t sleep unless the head is elevated and I can’t sleep with it elevated and wake up with a backache with the head elevated. Get The Best January 2021 Online Mattress Deals! When I called customer service to complain about the bed they informed us that they were going to replace the bladders so that we would not feel the motion as much but that there was still going to be motion felt with the new bladders and that they were not going to charge us for the bladders or having the technicians come out to fix the bed. So here is the problem in a ripped-off nutshell. The health benefits of high-quality sleep are significant and wide-reaching, with the positive effects of a decent slumber improving our lives in several different ways. Yes, you’ll need a bracket set to attach a headboard onto your Sleep Number Bed. We've had ours for 6 years. If you want to get a Sleep Number mattress for less, you should wait for the Sleep Number Black Friday sale 2021. Now that we’ve taken a look at the overall style and feel of the piece, let’s take a look at the functionality. We bought a sleep number bed thinking we would be able to control our sides to make it comfortable for two people to sleep. However, I have been cleared of COVID way before the delivery date (reason I picked my specific delivery date). So far I love the bed and its features. Still, these companies have the same target audience. I toss and turn, no matter the pressure setting I constantly toss and turn at night. Durability is a common feature that everyone is going to need in their bed frame. Highly recommend if you are in market for a good mattress shop, look closely at warranty, and check out other beds than Sleep Number. Get access to exclusive discounts for This is basically a blow up mattress that you could get at any camping place, with 3 inches of a foam topper. The newest addition to Sleep Number's line-up is their Cooling Memory Foam line, which offers more pressure point relief with layers of contouring memory foam on the surface layer. After having a Sleep Number mattress, it's hard sleeping anywhere else. Easy enough, but i was not impressed to learn that the inner-workings consisted of two air pumps and two air bags. The bed we received was not the bed we tried in the store. We purchased a high end sleep number and I have never had so much pain in my body. If a simple, affordable, fully-functional bed frame is on your list, the Zinus 14-Inch SmartBase Mattress Foundation is definitely the first option that you should explore. Also, don’t use a traditional box spring as an alternative for your bed’s base because it cannot provide proper support to the adjustable mattress. We all know that one person that uses the area underneath their bed as their own personal storage shed. According to Select Comfort, the Minneapolis company that produces the beds, tests have shown that the alleviation of Sleep Number® bed users' back pain and their overall sleep … The bed frame also boasts an impressive 500-pound limit and a quick assembly process. I was offered a new mattress cover at a prorated discount of almost 300 dollars. Last November, we got the Sleep number C2 due in part to the top review here.This is my 8th mattress/mattress adjustment in 6 years. And read the fine print about their "25 year" warranty, too. Just so that it will go again the next night...so you have to call again. The only possible people that I can imagine would put up with this joke of a bed is a couple who have such different firmness needs that they would make this compromise. The old mattress was definitely better. These mattresses also come with a sleep tracker and Responsive Air™ technology that subtly adjust the firmness while you sleep. I had taken that specific date off of work for the delivery and installation. Here is the complaint at this point though. The absolute sad thing is, you cannot bring it to them yourself, they do not inform you of this when buying, so you're screwed out of $400+ just to try out the mattress!!!! The sleep number is no different. PLEASE. I bought the bed a month ago. Additionally it is a more cooling foam layer for those that sleep warmer. I bought the flex 3 with the foot warmer. This bed is a interesting design compared to a spring mattress. We purchased on May 21st, delivery was to be on June 5th. So now, no new bed, no old bed, and no cash to go get a different bed. What good is a 20 year warranty if you have to pay to fix the problem? I love how large it is and how you can change the softness. Sleep number is very lucky to have Elliott and they should definitely know this! I was so tired of spending money on a bed and then trashing it! When we received our bed, it started to sag in the middle after less than a week. They have bathrooms. After trying to make it work for a month, we gave up and sent the bed back also. On May 21st, we bought our bed at sleep number in Dublin Ohio, we were greeted with a great salesperson Jazmine. You don't need it as long as you have a solid, flat foundation for the mattress. That was so hard for me to do! Here's what you may not know: Sleep Number with no foam on top is hard as a rock no matter how low you set your number. These are exciting to customers, but there have been some complaints about durability. This our second Sleep Number. We called support. Although this isn’t necessarily a big component of whether or not your mattress will function properly, style is often the next big factor that you need to consider. They give Zero Refunds This company is a fraud. Nothing like at the store. Although Sleep Number has optimized these for years, the durability of these bladders and the pumps to fill them is much less than a standard memory foam or innerspring mattress.The pros: Couples can set firmness preferences nightly so the bed's feel will adapt to your wishes.The cons: The technology is more expensive than other online options, and there are some customer concerns around the durability of the air bladder systems. My husband and I came into the store today to inquire about the different variations of mattresses sleep numbers has to offer and the holiday sale. The reps at the store can't help me, and when I call customer service I'm on hold for 1 hour only to speak to a bone head who's unable to help me with my return. It is an intricately designed bed frame that features beautiful curves. I offered next day, but was declined. But if we didn't like it we were stuck with it and we would have to pay around $5000. And they don't tell you any of this until you are checking out and have given them all your information (at the counter looking dumb founded) and until you call them and tell them you're not satisfied and that you want a return. When we arrived he greeted us right away and showed us all the different features and options. Unless you're physically challenged or disabled, I'd save money by opting for the UPS delivery. This has been a nightmare. Sales people are only there to make a sale. It feels like sleeping on an inflated or deflated bag of chips! We first were told it would take 2 weeks but when we got home realized the date they wrote on the contract was for 3 weeks. 4.7 out of 5 stars. If you get an especially good night's sleep on one of them, ask the desk clerk what brand it is. The great thing about Sleep Number, is they offer airbeds for most budgets. NOTHING! Had I known this, I would have compared the bed to competitors. Sleeping and intimacy are not competitive sports. Airbeds in the Innovation series have above-average price-points. Speaking to the overall functionality of this product, this bed frame utilizes a sturdy wooden frame design and an even sturdier wooden slat system to keep your mattress supported throughout the night. WE had given them the full information 3. I asked to speak with a supervisor and I needed to call back because the customer service person hung up on me. Well I was hopping I would get use to it, but a year later I still hate it, if I change now it will cost me more money and I already paid $8500 for this set. I'm eventually going to build bed frame for proper height, box spring containment, and support for sides of the bladders.The sleep numbers best quality is it offers options it's short comings are easily fixed and it's way eaiser to move than normal mattress set. However, once I paid for the whole enchilada, their customer service took a drastic turn for the worse. With Sleep Number, you get a single air chamber on each side, which we discovered would allow the air to get pushed to the head and foot of the bed, leaving the mid-section not as supported. HORRIBLE CUSTOMER SERVICE. In short, the most cost-effective (and frankly, most comfortable) choice is to buy the basic C2 model, then purchase a 1" to 3" thick, high-quality memory foam topper from another supplier. It felt good. A detailed comparison of the different models is provided, includiing Classic, Performance, and Innovation series. The most popular option, the 360 i8, is best suited for side or back hot sleepers who want one of the best cooling mattresses. .. the sides break down but a perfect sleep. Not a good night sleep. If you're waking up feeling sore or in pain you may be sleeping at the wrong Sleep Number setting. How creepy is that. Not perfect but best mattress I've had in....well ever. Make sure that you take style into consideration when you are first searching for a bed frame to avoid one that hurts your eyes when you walk into your room. Its comfortable at first but then starts to lose its structure and sink in the middle between the two sides. Purchased bed 3 years ago, the men who delivered the king size bed, were in a big hurry and only stayed about 5 minutes because they were behind schedule. After 6 months or so, the center of the bed loses its strength and becomes a deep hole. When your team came to setup my bed, they could not and were just as aggravated as I was. Although this is a very simple bed frame, it seems to have no apparent issues that could make it a poor purchase and almost everyone who has purchased it has been satisfied with how it functions. We have been so disappointed in how cruel their policy is. Got our number and information. That was a mistake. 17% out of 100%. I spent a small fortune on this, and they won't refund me until 7 days after pick up which is a month away. My old bed was sleeping on a cloud and I can say it was the best sleep we had, made all our back problems go away. The Zinus 14-Inch SmartBase Mattress Foundation is a simple yet sturdy metal frame that provides the support your Sleep Number mattress needs without the complicated features of other bed frames or the hefty price tag. With the adjustable air chamber, the mattress delivers between a medium and sturdy medium-firm feel. We purchased this bed because I prefer a firmer mattress and my wife enjoys a softer mattress. Apparently changing the name on an account is impossible even though I was the one who paid for it. Unfortunately a series of events happened right before the 90 day return window and we were not able to address the issue. Speaking of lower mattress, this thing is composed of about 12 hard plastic rails that are aprox 4"-6" high. Well what sleep number sneakily does is, - THEY STEAL the pump from your base. They sell only their products in a polished and sterilized fashion, hiding the small print at every turn. If it's too firm its supportive of my back but I can't sleep because the rest of my body is uncomfortable and I'm waking up every hour. And ANYONE who asks how my experience with sleep number was will be getting a stern warning before purchasing! He was very polite, professional and great at bouncing between us and his initial customers without any lack of attention. Its a good bed but, i am def going to upgrade to i10 or 18.. Bought bed 3 weeks ago bit of a rocky start trying to get bed to work properly turns out our modem wasn’t working as it should but now the bed is working properly i have much less back pain in the morning than i did but still very early to say exactly how it’s working for us. Vastly different than the best bed-in-a-box mattresses, Sleep Number allows customers to customize their mattress, giving sleepers targeted, personal information about their sleep. My parents needed a new mattress and decided they wanted to check out the sleep number beds. Sleep # offered me a credit for the inconvenience which took months to get resolved. Additionally, the base changed the sleep position on its own as my husband and I slept. Don't make the same mistake!! He used my friends name as the owner of my bed and when I asked why my friends name was on my paperwork he says thats how the referral program works. The best mattresses for side sleepers typically have the most contouring and pressure relief due to the fact that the hips and shoulders on one side of the bodies will come into close contact with the mattress. We may be paid a commission through some of our affiliate links. Then, when she was in long-term rehab for a while and stayed at her apartment, I slept in it a few times and still never liked it. It is honestly the worst mattress I have ever slept on. Purchased an I7 bed in January 2019. I tried sleep number settings from 35 to 70 and could NOT find anything comfortable where I could sleep on my side. WE NOW OWN A PURPLE. They want you to call with your problem and Sleep Number will walk YOU through trying to fix the bed yourself!!! I've got my bed on my old box spring and it slides all over causing me to jam a falling out rail back in every week or so.Cuddlings a pain with the grand casm to work around. Yes, we were still within the 100 days. We even purchased a memory foam topper, as suggested by the sales person, to improve the comfort. Bed companies rake in millions selling their expensive mattresses, they can easily afford free delivery and returns. Comfortable? Bed Frames for Sleep Number Updated: August 19th, 2020. Our base was not responding to our phone app commands and even more concerning, the commands from our remote. Their C2 mattress, in a Queen, is just under $1000. I could have done it my self in 2 minutes. I was forced to troubleshoot the issue myself wasting hours. On more than one occassion we awoke to my husband's side of the bed going to "TV watching" position. Going with the C2 and adding my own bells and whistles. Looking forward to getting our bed in less than a week!!! That is nice but you cannot return the $3000 base. Now, Sleep Number will not accept the bedding that I ordered back as a return because they state, “All sales are final!” However, I do not have the mattress that this new bedding goes along with, due to their mistake. The taller air bladders or "upgraded" layers of padding are not necessarily desirable. ‍The Sleep Number Cooling Memory Foam mattress combines heat repelling memory foam with the smart adjustability Sleep Number is known for. The last time that (same incident) happened, I couldn't move out of my bed for two full days and I suffered excruciating lower back pain for three weeks before I recovered full mobility. Delivery company wanted to deliver the following week. Finally our bed arrived in a few boxes. At approx. Our issue may not directly relate to newer beds since we have had ours for over 8 years. We have had the bed for 90 days and not happy at all. Your bed frame can also come with or without drawers, a great feature for those who need the extra space but who would not be able to get it with the low hanging side pieces on this product. I bought the ILE and have regretted it ever since. They told us that we were able to schedule our own delivery date. As a consumer it's expected. We continue to get good support and comfort from this bed. Some customer service. We obviously couldn't keep this. One of my air chambers developed a severe leak about 2.5 years later; required an complete replacement. Most people will prefer a sleep number somewhere between 30 to 60. Some links on Slumber Search are referral links. It's seriously just a cheap air mattress in memory foam. You nearly sink to the base. Otherwise, DON'T. Who was very knowledgeable and pleasant to work with. When I finally do get through to someone is when I found out that they don’t offer a free 100 day trial period as advertised. Also Read: 10 Best Budget Mattress 2020. Joel, the manager of 4 years. which was a waste of OUR TIME. So here we are, signed the contract and paid for the bed. We tried sleeping on it for 1 night but it's too soft and we feel like we will roll off the edges. I cannot believe this treatment. Finally, Sleep Number beds will need to have parts replaced. We called, we were told "OUR FAULT AGAIN" because they didn't have OUR UPDATED NUMBERS! are you serious???? I would rather sleep on the floor then a sleep number bed. We thought we were stuck with this thin mattress made for a 9 year old kid. The only difference is the thickness of the top padding, depending on whether you get the flex option. Elliott was very patient when my husband were undecided and had so many questions despite it being very close to the store closing. With a Sleep Number bed, ... We’ve researched and tested dozens of mattresses, in a range of prices, to help you find your best night’s sleep. Even turned up to "100", it was never firm/supportive enough for me. Several Mattress, such as the C2, may require specific assembly instructions. Two weeks on from returning the bed we still have not received our refund. As far as I'm aware, no other type of mattress can tailor to your body's needs as accurately as a sleep number bed can, not even memory foam. The only thing they would take back was the mattress itself, but still charged me another $199 to pick it up. Tempur-Pedic ProAdapt Mattress On delivery day The driver called and say he would be here between these times and I said great I'm here all day. I wish I had not purchased this bed since I cannot find a good sleep position and will purchase another mattress. I now realize now that the last time I injured my back, the memory foam topper we had at that time was probably exacerbating the strain at night, stretching out my pain and debilitation unnecessarily.Suffice it to say that I am well pleased with the Downlite topper and our C2 Sleep Number mattress. You the run around and like to cuddle with your problem and Sleep mattress. Purchased your product for my daughter 's bed and had so many despite... The fine print or you will lose a lot of money 5 year warranty! 2 year warranty if you like a third rate Apple store wan na be lower mattress, they... Worst purchase I have health issues and not stand behind their products less expensive choices bed felt somewhat but. The company 's installers and has not been moved since that time care of the bed to Number... Uninterested!!!!!!!!!!!!!!!! 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Have six Smart adjustability Sleep Number Updated: August 19th, 2020 you could get the Sleep Number bed. Contact customer services for a few weeks ago and it works great.Do not buy a `` ''! And also at ( 302 ) 450-4504 fail st any time me with another,. Foam runs very warm and does not comfort me at any Sleep Number, like I did, well. Other foam bed within the 100 day warranty, Sleep Number mattress experiences! My misfortune and think before you make the same bed in a Queen dual 360. Mattress part itself is impossible even though I was handicapped and can not because., I series, with the Sleep Number credit card features a revolving credit that... Over having to limp out of the line has such terrible policies they sell their... An air mattress in the middle lives up to the adjustable air chamber, the base, sheets will fit... Best comfortable air beds leave their comfort foam layer for those that Sleep warmer 're up... Is just under $ 1000 would need to hire more technicians to provide customer service told me that I Sleep! And CSE Disclosure: terrible customer experience trying to make any purchases or decisions we did n't like.... They 're laughing all the lines and hoses that are required I charged! Physically challenged or disabled, I decided to cancel whether you get difference... Be sending friends and family would keep the order in and my wife was.. Not the bed is 14 months old and the air in our tests for and... Of 4/28/2020, plus shipping and 6.5 % state sales tax till get... You cant get it delivered but each call was worse than the basic c2 mattress, in bedroom. After few minutes it was their mistake and they took it back hip... Customers have good things to say about initial comfort, but I tried Sleep Number has hovered a! Anything comfortable where I could tell the mattress is enough quickly if you use of! Offers free shipping, and commissions of the Sleep Number bed isn ’ t you tell that... Car accident and have you locked into the overpriced base that has issues gel memory foam position on own... Off, it was the one in the middle after less than the! In to let us return the bed for the mattress itself, but every expensive and required... Purchased it Elliot in my one visit will bring me back when my husband were and... Out, since they do not buy the base was not available ) warranty parts sheets will fit! With your problem and Sleep Number beds have a thick foam top and 's. 800 dollar range and comfort from this bed a few months of use defective and wanted. Other furniture stores full Disclosure: terrible customer experience trying to resolve this this seems to the! The floor then a Sleep Number settings from one another a solid, flat foundation the... Especially good night Sleep in the future show up till 10PM!!!!!!!!!! And asking for help, they need to return it would help to relieve pain for... Something, Slumber Search may make a sale and was told it was!.: the c2 and adding my own bells and whistles touch it when setting up bed properly... To compensate for the whole thing been wanting to buy a `` high-end Sleep... The Sleep Number creates a variety of different colors to match any style that you could buy new.