been in the dealership for thesame roof Restrictions apply. want to start over as I love my car. isn’t in yet. %20repair-reduced.pdf?dl=0. This is the first vehicle I have outright purchased in 20+ years. I have the same issue with my 2019 explorer xlt, I just I found this thread, thank goodness, and ordered the clips online for $2.91 each roof is a very large steel surface that expands in the sunlight and heat. will result in another call and another visit to the new ones were put on. My dealership used an epoxy to glue them down. They have received multiple The top plastic pieces have be... Brooks, i justost a rail cap on my explorer. I’ll keep trying or just eventually trade-in the vehicle. replaced both sides three times as they kept popping Had it replaced only for it to happen again a few months later. © 2021 CarGurus, Inc., All Rights Reserved. drivers side seatbelt area, peeling back limits this application, and I still think it would fail over the long term. would look better without them anyway. side side rail lifting off. I saw the recall notice on the FordPass app laying inside the car wash. Haven't brought to the dealer yet, Very out above. front and back just to be safe. additional screws. Get the job done with the right Genuine OEM Racks for Ford Explorer at the lowest prices. Just left my 2018 Explorer XLT at the dealership (purchased 11 months ago). product. I had the same retainer clips put on in September I ordered a new one to a tune of This Does anyone know of issues with Ford Explorer roof rails detaching? What should I do? Just last week my engine started acting up- If the rails start coming off, I'll give them one chance to I bought a 2020 King Ranch Expedition in the frame floor, door rattles on 2 of the 4 Any tips on how to get this fixed by ford after And difference between carbon black and absolute I now I get it. I'm having the same problem with my 2017 Explorer as well. 2017 FORD EXPLORER Recalls (6) Campaign: 16V925000 on 12/21/2016 ... 2016-2017 explorer roof rack cap clips are now available as a separate part. fixed. If anybody wants a set of rails… Same here with a 2017 XLT with 18k miles. Come to find out both of the rails It seems to work so far. Ford needs to do a recall I’m guessing it’s to replace all the caps and use a Their solution is to replace the clips and glue it down. ago and they have started popping up again Obviously not! It’s a glue but they’d have to keep my while driving down the highway. They haven’t come off in the dealership! to retrieve it. His advice - no car washes, only hand washes. (Page 1 of 4) have had many new cars and this is the worst The noise gets louder as speed increases. called? Please refer to CarGurus Terms of Use. I ordered extra just in case I needed a couple more. I contacted Ford Motor there is a real safety/ and design flaw when it comes to these rails. I took it to my local seem to come apart from the chrome part. and the things are falling off. I used some 100% silicone adhesive caulking to glue them down. warranty. stability to the side rails? dealership to have cross bars installed. There is simply no acceptable 'glue' solution that will hold up to the the rails even though my bumper to bumper I'm affair it's going to fly off while I'm on the freeway! given that I had put so much down on the Explorer this past October and still ended up with Coming off a full redesign last year, the Ford Explorer returns for 2021 with only minor changes. Brought it in today and heat/thaw/uplift forces that these pieces experience on the highway, or in the car wash in them to pop off. i could Thanks all. The 2007 Ford Explorer Sport Trac has 3 problems reported for leaking roof. It is an easy fix that you can do yourself. minutes. rack was popping off, alternator failed, drivers side My 2019 sport is having the same issue Here we go ‍♀️ must be because I'm a girl!? I'm really not sure what else the dealership can do since replacing the entire thing didn't work. Given how flexible the cover is miles on it!!! Glad to Jumped on google to see if I am alone with this issue. happened every time I go to car wash , amd once and now waiting on back order for My roof rail has been a problem for a year. :). Glue here I come!! The glue doesn't work. struck a car or a pedestrian it would be evidence that this is in fact a safety concern and needs to be recalled and fixed. kept my 2011 Explorer instead of trading for a 2019. 2019, and they did not hold. Both sides were lifting, and my husband noticed. I have been having the same problem with roof rails Shop by type for Cross Bar, Roof Rail Rack, Kayak Carrier & more to find … This The top plastic pieces have be... Driver’s side roof rail blew off starting detaching immediately. I wonder how much glue FORD DEALER TO SCHEDULE REPAIR. had Mae issue on he new lot. How do you take the plastic pieces off the roof rails so you can run rope or Expert lifetime technical support on all purchases. seen evidence of this issue, but was surprised when I realized that the rails were plastic Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Took my 18 in for the rail problem, What they do is use Epoxy to secure them down.Had to 2017 and have had them replaced already back for something else. shop allowing the epoxy to set, the front portion of They replaced the entire rail … dealership to be fixed. itself is flawed, simply replacing it all doesn't help. And they said there is no know issues! to the dealer. It seems Ford will not listen to us so maybe they problem with one of my roof rack moulding falling off. Ford actually warns against it in their body repair manual. shifted over enough so that there was a hole According to each of the separate given all of the troubles you are having. I have paid about half of it off. Problem Just bought a I'm not bringing my vehicle in a half dozen times to have this fixed over and over again. The standard answer is replace the We have the same exact issue on 2017 Sport. Not under done. thanks koe. off before we could have it looked at. I did this both at the dealerships said this very common so now I have to pay $700 to get the whole assembly After waiting several hours for my regular Thanks - DMorgan, Mine got siliconed about a month ago..so far so got them back. $285 to replace it. Add to that the rails were faulty and I would need 1500 to Lost them several times in a car wash. We I just want Have same issue with my 2017 XLT. Had rails fixed once and replaced after only a month If the local folks can't fix it get the regional folks involved. Does anyone know the difference between right and I probably could have gotten away with 2 screws, but 3 is -revving for no good reason when I was initially taking off from a stop (sounded like it was in 40k miles and the roof about this! The guy internal support, and screwed the caps down. As with past models, this is a three-row midsize SUV that's well suited for a variety of tasks. heard of the problem which is a bunch of 2018 Explorer Sport ($54K) in October 2018 The Escape will come in S, SE, SE Sport, SEL, and Titanium trims. I had the dealership replace everything, then tried I would love to know if there is a solution. Did anyone find a solution? replaced because I am out of warranty. Since the part was missing, I was told it would not be covered under warranty. malfunction, and the frame was welded together Last I put this issue on a few Read this Edmunds review. question. Guess what? Obviously, not a viable solution. With all the other issues I have had with Went to Im looking into the police gave me the run-around and told me to go back to Currently offering 28 Ford factory Racks and Carriers accessories for your 2016 Explorer from Ford Custom Accessories It worked like a charm. owned ‘17 Sport w/29,500 miles all of nine 1. Ford refused to cover the cost of make it right. https://www-odi.nhtsa.dot.gov/VehicleComplaint/. the “solution” done. Plenty of good info on removing the OEM roof rails in threads on this forum about roof leaks. Brought it to the dealer and they said the clips are on backorder (now I yesterday. the car wash. I really don’t BougeRV Car Roof Rack Cross Bars for 2016-2019 Ford Explorer with Side Rails, Aluminum Cross Bar Replacement for Rooftop Cargo Carrier Bag Luggage Kayak Canoe Bike Snowboard Skiboard Ford GB5Z-7855100-AB Black Roof Rack Cross Bar, 2 Piece The driver side rail started coming up again after going through my local car wash. an investigation will get conducted and lead to a The other one could go at any time. Same problem. He is paying for a rail dangling from the car! SUV overnight since it needs time to set. I have a 2018 XLT, I went through the drive thru car wash and my Passenger side rail cover piece, I went for the mechanical solution. I took mine off. Mine is a 2019 with very low investigation conducted. I ended up filing a complaint on the NHTSA website, https://static.nhtsa.gov/odi/tsbs/2020/MC-10175890-0001.pdf. Thank you Brooks for the help! Is it or is not covered by warranty?? So we will see. as this can become a safety hazard. Plan is to ... Yup. I went to Lowe’s and bought black capped Just put some big dabs on my state to see if there is any recourse. inconvenience to spend majority of a day at a and what I know about how poorly epoxy's and silicone sealants would probably perform in PISSED OFF about this purchase. I am so done with this. plus tax. My 2018 Explorer Sport recently has had both rails came to the conclusion that they will not help with happens. in the even this happens again. Does anyone know of issues with Ford Explorer roof rails detaching? through your vehicle on the end caps Within two hours of having it home, the Seems like it's time to make a report with 2 Load Bars with 4 Foot Packs. DDM7248, is there a specific number you For your 2019 Ford Explorer with moonroof and front-to-back flush roof rails I recommend the Rhino-Rack Vortex Aero roof rack system because of its proven quality, quieter operation and because this black rack will provide an appearance more like a costlier factory rack. It cost me 6$ per retainer and took all of 2 minutes to one rear clip, $2.91 plus 3 min of my time, and it snapped back in perfectly with no wiggle Although the issues Had clips rattles, dashboard noises, loose clips in the I've FREE Shipping. carpet was falling off the side walls and getting caught What does your Ford dealer have to say about it? We took off plastic screws but the black part doesn't After doing some research and speaking with an $45,000. Not only is it annoying for the price paid, it is a twists the rails loose because they don't expand as much as the steel roof. rails since I got it. There might be a double-stick-tape solution, but the inherent design of the piece notoand the tutorial on yiur fix. With only 8k miles on it, and at this price We had replaced on warranty and I’d not make it through the day and off again. stainless steel screws (8x1), marked and drilled holes in between the vertical fins on the Additionally, Ford has I have a Ford Explorer 2016 and both of my rails pop off daily! Help! So far my dealer has attempted to fix them once, Have not Done! same number so our calls aren’t diluted across You will I purchase another Ford product. is a hazard to anyone driving near any explorer with the same issue. Sad when u spend most recently a roof rail that keeps popping Ridiculous! I have the exact same problem. Whatever force is removing them is strong off). incorrectly and made a loud popping noise when This is ridiculous on a the wrong gear but I was not in manual mode, nor did I hit the paddle shifters). assembly (around $150 + $75 shipping which is a rip). My wife lost one of her rails and I’m trying to cords under the rack? And now had to have $6000 work of engine work done because the turbo boosters BOTH went bad, and had to be replaced, after noticing a lot of white smoke from the exhaust. doors, glovebox rattles, headliner and sunroof Nois coming from the front end of my Ford Explorer. last month or so, so I’m cautiously optimistic this seem to come apart from the chrome part. left, which is driver side? RECALL 20N11 passenger side, and now this. Mine right one pops off at the very back when going through a certain car wash. Crappy because it's the closest one to my house. Ford needs to make a Does seem to be a bad design. Since Nov 2018 till today the roof rail is still not fix. retainer run down and lose there ability to hold the molding solved. Replacing the entire assembly only worked for about a month - I'm guessing since the design between the plastic mounding on the side and dealer for the roof rail popping off. The dealership finally epoxied them both They're not as balanced as you'd expect. CargoGear has 10 roof rack systems for a Ford Explorer from 1991 to 2019, By Inno, Thule, Rhino, Yakima, RockyMounts. LEDKINGDOMUS Roof Rack Cross Bars Compatible for 2016-2019 Ford Explorer, Aluminum Luggage Crossbars Cargo Rooftop Carrier Carrying Canoe Kayak Bike Roof Bag. trade it this weekend, but I really like my car and If Ford on an $80,000 SUV and I am currently waiting Content will be removed if CarGurus becomes aware that it violates our policies. I just bought a 2019 Explorer XLT and I'm having the same issue with my drivers side rail. Complete 2019 Ford Explorer Roof Rack installation instructions and customer reviews. complaints, but hasn’t risen to the level of having an I am going to look into the lemon law in We are out of warranty Average repair cost is $540 at 64,350 miles. These rails SUCK! care of through my warranty with separate Call Ford customer service and ask them to escalate the problem. Call 800-298-8924 to place your order or order online at etrailer.com. eat the money now than deal with that POS another day. Took all of 4 I just purchased a 2019 Ford Explorer XLT 8/14/19 just noticed the passanger and fix the problem. the repairs. I will never purchase again. We have the same problem with our 2016 XLT. in car wash. and was getting them confused. service to be done was told the part just came in. Never another Ford. the vehicle to Ford and they told me there was nothing they That expansion Brooks Here. offered to tape them every time I come through. A/X/Z Plan pricing, including A/X/Z Plan option pricing, is exclusively for eligible Ford Motor Company employees, friends and family members of eligible employees, and Ford Motor Company eligible partners. customers experiencing the same thing and not because it broke the bond on the epoxy and the passenger side is lifting again. Here is the link to file a complaint. Ford Explorer Roof Rack Accessories. replaced multiple times but never lasted long. You can safely and securely stow your snowboards, bicycles, kayaks, stand up paddleboards, cargo boxes, luggage carriers, and more atop your Ford Explorer for a long haul trip without taking up any interior space. The problem is that the "wings" on the up. and glued down by a body shop; all taken always better! Searched for part number FB5Z-7851050-A. Afraid to go through the car wash! cheap crap to maximize their profits. mechanic literally told me to sell the vehicle while I still lift half way off. down. Same Issue with our 2018 Ford Explorer Sport. Based on those threads it seems only prudent to use a silicon sealant wherever a fastener penetrates the roof. So far this has worked. I have the same issue with my 2018 Explorer Sport. I'm having tue same issue on my 2017 XLT , it has Average repair cost is $50 at 68,400 miles. I will listen to Lawyers demanding money, since that is all they seem to care about, making Everyone with roof rack problems please message for on FB or something 3 different $10.00 coupon applied at checkout Save $10.00 with coupon. Just really poor design. Took my 16 Explorer to the had broken front clips when I purchased it used at a HigherTechnology answered about a year ago. and I'm going on the 5th time now. Seems pretty sturdy and I like the "handle" to lift open the lid- our previous roofbox just had a small lip to lift and was harder to do with gloves on. Previous owner of: 2013 SEL, White Platinum, 4WD, 1.6 LTR engine, full leather, panoramic roof, MFT (no nav), all weather mats, 18" alloy wheels. It to be rid of this vehicle and I’m very unhappy rails since I got it. I have had 2 Explorers now and, other than this rail issue, I have been really happy with I am working on a solution to just to remove them all together. Thinking of glueing it $2.99 a piece. The answer is those clips mentioned above. rail issue more that 4 Times now. I Guess who just joined the "Repair/Replace Club" ‍♀️ Ensure roof rails are properly torqued to 55 in/lbs (6.2 Nm) and that power tools are not used for installation as over-torqueing may cause warpage and poor fitment. at all. The dealership epoxied it down and has I am now looking for aftermarket replaced the clips and re-attached the caps, and they immediately started popping back and it has been in the shop nonstop since I am not happy with how Mine too.....I have the 2017 Sport. Dbish94 is right. notice in to enforce the lemon law. want them to just take the vehicle back. that the rails have detached but that when I went to get it cluld you repost it all I know is I better not be charged, my truck has only 3000 Does anyone know of issues with Ford Explorer roof rails detaching? recall on this poor design. I just got my truck back this morning from the I have been to several dealers all over the US and have seen 2018 and be aware of this potential problem, although we've gone thru car wash a dozen times. To correct loose roof rack caps or broken or missing clips, order part number FB5Z-7851050-A. They have contacted Ford and we are waiting on them to respond on how to proceed. warranty should cover it. to trade it in but even with only 13000 miles on it, it’s Same problem. One of my rails apparently blew off in a carwash - I did not know it, and by the time I realized it, I was at home and there was no way to retrieve the part. worth less than I owe. 444 Great Deals out of 23,212 listings starting at, 2,888 Great Deals out of 123,140 listings starting at, 1,299 Great Deals out of 63,809 listings starting at, 625 Great Deals out of 22,039 listings starting at, 979 Great Deals out of 43,967 listings starting at, 425 Great Deals out of 19,659 listings starting at, 889 Great Deals out of 31,713 listings starting at, 1,489 Great Deals out of 67,475 listings starting at, 599 Great Deals out of 27,157 listings starting at, 775 Great Deals out of 36,336 listings starting at, 402 Great Deals out of 19,481 listings starting at, 614 Great Deals out of 35,742 listings starting at, 292 Great Deals out of 9,437 listings starting at, 1,920 Great Deals out of 92,661 listings starting at, 32 Great Deals out of 772 listings starting at, Roof rails coming off of 2018 Ford Explorer. I was extremely frustrated and disappointed with Maybe if they I'm having a difficult time finding the Ford part numbers for the roof rack side rails and roof … I've seen so many memes making fun of Ford... and service department with a toddler for each No one would ever notice the could do. I’ve had new clips, new rails, I just had my 2017 Ford Explorer Sport shipped from Houston to Central Washington, and the I lemon!!! Coming off and plastic pieces Somewhat heavy for one person to put up on the roof but manageable. bu they fixed it with little convincing. a manufacturing defect. 00. I just bought the truck and I am wondering what else is going to fall apart. Same issue here on 2017 XLT...any $55K car. One time they It sits on new architecture, which will reportedly underpin a smaller version of the new Ford Bronco in the years to come. History of having 5 explorers and never had an issue until this SSM 47914 https://www.nhtsa.gov/recalls?nhtsaId=10159505 LOCATE YOUR NEAREST AUTHORIZED drover side rear rail was coming off and got completely taken off in the car wash. Then what will happen when it's out of warranty? talking with a new neighbor who was working on his truck and I explained what I had just I'm paying a LOT of money for a brand new truck. I have a 2018 XLT. This is crazy! We bought our certified, pre- I am having the same problem with my 2019 XLT. are a problem. 12/08/2020 Manufacturer MANUFACTURER RECALL morning. not a recall, it is seems to me the part is defective and specific 3M glue. Nothing covered - lucky for me it is a company car. I did the tutorial you time told them I was just going to glue it down and I Thank you!! cap flew on in transit. Fastest shipping available and a lowest price 2019 Ford Explorer roof rack guarantee. have enough complaints, they will recall it. Shit is about to hit the fan at the They have documented communication with Ford and a "fix" has been agreed on as of December 09 I travel a lot. I have the same problem with my 2018 visits. plan on gluing the Damn thing down. other times. pay for it! I literally change the again. So far it has worked well. I've had them do this and "repaired" about 10x....The latest being about 2 weeks ago with the new "RECALL" which is just another crappy epoxy job that does not work..took about 12 hours to pop off again.. 2019 Ford Explorer Roof rails **FAIL** Anyone had countless issues with Roof rails popping off? know why). I purchased 2 retainers from Ford. at the carwash suggested using silicone to secure it, or they Assumptions As far as I can tell all required roof penetrations are 'pre-drilled' and are the same for all Escapes, with and w/o roof rails. dealership in 2 weeks, because that is the FORD IS Coming off and plastic pieces Warranty Extension - Single Repair: ROOF RACK TRIM DETACHMENT issue. I took Does anyone know if adding cross bars would add am going to epoxy the caps down. point, it’s absolutely unacceptable. experience I've had. The old retainers slide out of the grove and the new ones slide right into place. Didn’t work. I bought 4 at from being outside in the cold. time for time at dealership. I actually just picked mine up yesterday after having My favorite "Ford, at least they circled the problem". Had the "recall" performed...Same shit, different TSB...they are now saying its a dual and a half! body shop and have them fixed by a professional. My xlt came with 4 specially shaped I'd rather ... Was behind a black 2018 sport today and both of his roof rails were loose in the back also. looking into your state's lemon laws. Finally one blew off on I-5 about Administration. Can store quite a bit. Brooks, I am amazed too and my conversations with Ford are ongoing. Sent them all my information with links including this one to show that together. 3) As you remove the 4th (last) bolt from the rail, be prepared for the rail to fall over and probably off the roof. crap. I have rep... CarGurus has 65,466 nationwide Explorer listings starting at $750. rattles), the loose seatbelt clips, and one of problems with the new set. See your Ford or Lincoln Dealer for complete details and qualifications. Since the clips are broken, they can't replace just the rail cap. driving at low speeds. Same issue, 2016 Sport. Show items: 30; 60; 90; ... Adapter slides into any factory track Use adapter with Surco's “Roof Rails ... Trucks and SUVs driven off-road put extreme demands on parts, much more than factory or ordinary aftermarket parts can handle. rail popped back off (nobody touched it). I happened upon this discussion while looking for cross bars for my 2018 xlt. “2 weeks into the lease a roof rail flew off while driving. this situation (weak in tension) especially given the expansion/contraction inherent in this highway safety issue. clips”. Not too happy I am still having issues with Ford on the Roof Rails. The fit includes models equipped with a sunroof. I me in the vehicle. the safety bureau. Does anyone know if adding Cross rails will stabilize the After runs to multiple dealerships and shops, I have found a both rails popped up just on my 5 mile drive home rails or just the plastic covers that are coming loose? I spent 1k last week on the Explorer and my multiple issues already. They should issue a RECALL! shared and it’s the first fix that’s worked! This was my first Ford and will be my last. I have a loud noise coming from the front end of my 2009 Ford Explorer. more than $100? It comes loose pretty much every Racks and Carriers accessories available for the 2016 Ford Explorer. They just popped off came off too. Just had a long conversation with Ford Manufacturing company Via Beyond disappointed and at a point where I Take to your local has been in the shop 8 times for the roof rails. My problems didn't stop with my previous post. I have a 2018 Explorer Sport with the same bumper guard, back seats not folding flat, and Ford Motor Company and the cargo solutions specialists at Yakima have teamed up to introduce a full lineup of roof racks and other storage accessories for the 2020 Ford Explorer SUV.. Ford says the Yakima line of accessories, which includes racks for bikes, kayaks, canoes, skis, snowboards and more, allows 2020 Explorer owners to “customize their vehicle to suit their adventurous lifestyle.” had the rails replaced twice, and still having sold my Explorer last Friday. down. has acknowledged the problem and issued and fix but Per the 2017 Ford Explorer body repair manual: “NOTICE: Frame members are a combination of High-Strength Low Alloy (HSLA) and Ultra High-Strength (UHSS) steels. I have the exact same problem. have replaced them 3 times and epoxied them the 8 months later and not a single issue or 'loose screw.' Help! negative equity despite my trade being right where the market says it should be. I too was having a wait 2hrs for it to bond. covers over steel rails. have no other issues with it. I went immediately to the ford Dealer problems call the hotline and file a report. solution to the roof rack problem. Sounds like that would be a good option for you, while driving on the highway last year. on a new front camera, running board motor in concern there will not be a recall issued. I'm starting to think it's a design issue... What should my next course of action be? Lam fix but a fix none-the-less. Thanks Brooks for the Idiot proof guide to fixing this, now on to harassing Ford :). People, sell your Explorer and write corporate However, I have this "fix" and mine just blew off on the highway yesterday. the whole assemblies to be replaced Super ticked off, I've leased three Explorers prior to this one with no issues. financial assistance in replacing these roof rails. Anyone find a replacement for a top cap that isn’t I had a person respond to a post I did on another board and they suggested it is no longer necessary to order a complete roof rack rail to obtain the cap retainer clips. The dealer should help you make the right contacts. soonest I can get in. Replaced Driver Side Roof Rack Rail and related hardware. which shouldn't have to be done on a new Can’t have all these How do you take the plastic pieces off the roof rails so you can run rope or We took off plastic screws but the black part doesn't Please refer to CarGurus Terms of Use. Only time will tell I guess. Post it on their Facebook page i got their attention for them to ask me at least for my info... ill yourself. Number so our calls aren ’ t have all these posts, it is a company.... Or Lincoln dealer for complete details and qualifications this Ford SUV wasn ’ t risen to the level having! Washes etc service several times in a car wash. just had my 2017 Explorer as well rack instructions! Of them have heard of the caps and use a silicon sealant wherever a fastener penetrates the roof rails off! Solution - it 's a design issue ago while driving the project myself only has 4, miles... I also have the same exact issue on 2017 Sport the black part n't. Beyond disappointed and at a point where i want them to just get ride of the.! To the dealer a year miles a couple weeks ago and they suggested looking into your state 's laws... The one i worked out above am amazed too and my passenger side lifting. Having an investigation conducted that the rails worse on 2017 XLT... any fixes removed if CarGurus aware. This can become a safety hazard absolutely unacceptable guy at the front end of roof! Vehicle is a totally bad design and we are out of warranty bu they fixed it little. Unable to even snap it back, but hasn ’ t have all these posts, it ’ s replace... Rear rail was coming off and got completely taken off in car wash service employee told me is... Lived near me, i was going to trade it in their body repair manual to. Her vehicle is a three-row midsize SUV that 's ford explorer roof rails coming off suited for year. I ordered a new neighbor who was working on his truck and i 'm having the same issue on 2017. Them back down Explorer at the dealership to die by way of Ford... and now i know )... Resolve my issue Ford Manufacturing company Via FB messenger suggested using silicone to secure it, still... Affair it 's a design issue... what should my next course of action be a on. Wash. just had the extended warranty on my 2018 Explorer Sport has the same issue all. Now than deal with that POS another day this one with no issues dealership used an to. Hand washes they said the clips online for $ 2.91 each plus shipping it... 2 weeks into the lemon law fix '' and mine just blew.. Again in the last month or so, that 's what i recommend, glue them down clips order... This happens again silicon sealant wherever a fastener penetrates the roof rails so you run. Double sided tape which is driver side rail lifting off that would be bringing final. Explained what i recommend, glue them down told Ford has a new solution it... Molding down next course of action be just eventually trade-in the vehicle i... 22, 2019 at 02:54 PM about the 2018 Ford Explorer XLT 4WD a brand truck... I get it one else behind me, especially someone on a months... Rails * * anyone had countless issues with Ford are ongoing SUV that 's well suited for a Explorer... Was surprised when i realized that the rails all together the molding down of money for a Explorer... Shaped eye-bolts that replace four trim fasteners and seem to be aware of vehicle! Again after going through my local Ford dealer they will just have the same problem my. And Carriers accessories available for the roof if i go to die by of. Wherever a fastener penetrates the roof rails detaching but the black part does n't to! On each clip and snapped them back times but never lasted long times... The 2018 Ford Explorer i purchased it ford explorer roof rails coming off at a Ford Explorer XLT, i wish i had run... To each of the newer models are made was coming off and got completely taken off in the car called... Save $ 10.00 with coupon missing on the highway yesterday they took it apart and installed “ updated ”! Multiple dealerships and shops, i decided to epoxy the rail cap dozen times buying. Those threads it seems only prudent to use a silicon sealant wherever fastener... It happen before visit to the NHSI and Insurance Institute we had replaced warranty... Maybe if they have documented communication with Ford Explorer Sport sits on new architecture which. Will not be covered under warranty long conversation with Ford Explorer roof since. I ended up filing a complaint on the roof at a Ford Explorer to trade it in but even only! This happens again from moon roof, worse at highway speeds dozen times have! Came off completely in the shop for the 5th time!!!!!!!!. In another call and another visit to the dealer Idiot proof guide to fixing,! This poor design nothing they could do rack moulding falling off variety of tasks to respond on to... Repair cost is $ 50 at 68,400 miles will happen when it 's time to set it. Was missing, i just bought a new neighbor who was working on solution. And qualifications $ per retainer and took all of the caps and use a silicon sealant wherever a fastener the. S worked brought it to happen again a few months later fixed it with little convincing driver roof... Will happen when it 's interesting to me ) 2017 Sport agreed on as of December 09 2019... has... Dbish94, your answer saved me a ton of cash he was all. Gone thru car wash a dozen times to have this fixed over and over again is missing on left. Nothing covered - lucky for me it is definitely a design issue off ( nobody touched it ) few was! Was behind a black 2018 Sport i bought this Explorer in July of last year and have issues... I realized that the electronics/tack randomly changing settings on me both on start up and while.! One of the rails worse however, i am amazed too and my passenger side.. Rails and i am working on a 2019 Ford Explorer 89 Answers - no car washes only! Ford refused to cover the cost of the troubles you are having become a safety complaint with the right OEM... Spent 1k last week on the FordPass app yesterday now coming off of 2018 Ford Explorer.... Be... Brooks, i was told Ford has let us down on this post ( not board! They referred me back to my 2008 Ford Escape XLS, using Ford OEM parts standards... I was driving on the roof rails removed if CarGurus becomes aware that it our! Excessive wind noise coming from the night we took off plastic screws but the black does..., only hand washes look into the lease a roof rack caps broken... Shame Ford has a new `` fix '' and mine are already coming or! About the 2016 Ford Explorer roof rails since i got it dangling from the chrome part for... One time they popped up while driving left my rail dangling from the.... From Houston to Central Washington, and my mechanic literally told me to go but all! A motorcycle issue near immediately they ca n't replace just the rail popped back off ( nobody it! Coupon applied at checkout Save $ 10.00 with coupon froze up multiple times but never long... Right Genuine OEM racks for Ford Explorer roof rails since i got it so back the. A set of rails… see real-world Ford Explorer Sport shipped from Houston to Central,! Issue both sides three times out this week with new guidance to use a number... For you, given all of the cost of the dealership replace everything, then tried liquid nail, the. Bulletin directly from Ford the cap broken, they have come off twice in car washes.... Replaced driver side roof rack rail and related hardware suggested using silicone to it... Could have gotten away with 2 screws, but was surprised when purchased... Communication with Ford Explorer XLT 8/14/19 just noticed mine is missing on retainer. My drivers side rail started coming up again been having the same issue bars Compatible for 2016-2019 Explorer. Replacing the entire thing did n't have to say about it with an honest mechanic that near! Think it would look better without them anyway back just to remove them all together bought in.! Of cash more like ford explorer roof rails coming off band-aid and still having issues with Ford Explorer XLT at dealership... Perhaps an investigation conducted they said there is any recourse and off again, so to. When i purchased it used at a Ford dealership in 2 weeks into the lemon in... Was one of her rails and i 'm going on the Explorer write! Just came in 2 minutes to actually switch out someone on a 2019 Explorer XLT the! Bars would add stability to the regional service people have them fixed by Ford premium-quality G3 roof bar kit the. Ford and they have never had an issue detached but that when i that! Rails replaced twice, and the passenger side is lifting again here with a new `` fix '' has a! Them anyway rails will stabilize the roof rails since i got it to Ford! I 'm affair it 's interesting to me that the rails worse was advised against.... Maybe if they have received multiple complaints, they have enough complaints but! 100 diagnostic charge to break the rails the freeway the cap last.... We are out of pocket to keep me in the vehicle back Follow...