As a result, the ice maker won’t make ice. We recommend using only the factory refrigerator filters as they are are sufficient for supplying good tasting and safe water. Dump the first glass of water and try again. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. Common solutions for: Refrigerator ice and water dispenser not working. If the temperature is correct but the ice maker won’t work, the water inlet valve might be defective. If only one dispenser part is not working, it is probable that an individual part has failed. To determine if the door switch is defective, use a multimeter to test it for continuity. purchased 12/19. Push the end of the filter for the dispenser until it clicks into its place. If your water dispenser works but the flow is weak, then there is a good chance that your ice maker is not getting enough water. The ice maker does make ice. of water in the icemaker mold. For best results, make sure you have a ¼ inch saddle valve that requires a drilled hole or better yet braze on a full size shut off valve (recommended) for maximum pressure. Both the ice dispenser and water dispenser stopped working. Be sure it is secured to the back of the refrigerator to avoid stress on the connections. One of the most common – and innocent – causes of an ice maker that won’t dispense ice is that an ice clump has formed inside. 99. I have a KENMORE Side by Side Refrigerator 10655644501. If none of the dispenser components are defective, consider replacing the main control board. Westinghouse Refrigerator Troubleshooting. ... A white tube goes to water dispenser and an orange tube goes to ice maker. Replacement Bracket: http://amzn.to/2eutO4QIf your dispenser makes ice but will not drop any, or if you can not get water, watch this video. Hold times are long. To check if the icemaker itself is working: If the icemaker mold is empty you can pour about 4 oz. Be sure it is connected to the cold water pipe only. What have you tried so far? The water pressure can drop below 30psi during use and cause problems. $369.99 $ 369. Posted on August 6, 2012 by Dave Smith Appliance. FREE Shipping. The dispenser control board governs most of the functions of the dispenser system. The freezer temperature reads/is set at 0 when I check on the menu and I do not feel any water or any ice at all when I put my hand into the ice maker. If it doesn’t, the water pressure to the refrigerator is low. If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. Press and hold the Water Filter button on the refrigerator for three to four seconds to reset the filter status. If the door switch fails, the dispenser will not turn on. Wait about 2 hours. If your refrigerator has a filter, remove it or install the filter bypass (check your owners manual) to prevent having two filtration systems in place, which could further restrict flow. We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. Before replacing the control board, first check all of the dispenser components. Only the last few. On refrigerators with a water filter, a clogged water filter can prevent water from entering the icemaker and dispenser. The ¼ inch water supply line should dispense about 10 ounces of water in 5 seconds. Provide some additional water line behind the refrigerator so that you can easily pull it out for cleaning without stretching the line and causing kinks. I have confirmed it is not the filter causing the issue. Saw some posts on Web sites suggesting using a hair dryer to thaw water line. Water will not be as chilled at first. Whynter IMC-491DC Portable 49lb Capacity Stainless Steel with Water Connection Ice Makers, One Size. When the water dispenser is pressed, the small light comes on, then nothing happens and no sound. The water dispenser works as expected. Mon - Fri: 8am - 4:30pm, Sat & Sun: Closed. You may order filters at https://www.davesmithappliance.com . You may have more than one problem, first thing to do is to set the dispenser for ice and turn on the light. If only one dispenser part is not working, it is probable that an individual part has failed. Enter model number to search for the required part specific to your product, Browse our parts categories to select from a variety of parts for your product. You may need to take the dispenser apart and troubleshoot the valve and or switches in the dispenser. If the water dispenser is not working, but you know it is being supplied with water and has power, then a defective switch in the dispenser is most likely to blame. In this case, test each of the dispenser components before testing the control board. ice maker does not work but water dispenser does work. The most common reasons for ice maker problems are: Pause feature enabled; Water line malfunction or setting; Clogged filter; Faulty water inlet valve; Thermostat set too low; Ice Maker Stopped Working Control Arm Out of Position. If the entire dispenser system is not working, the control board is more likely to be at fault. Contractor's Assistant: Are there frozen cubes in your ice bin? Used the hair dryer and my husband used paper clip unfolded as stated below. If the icemaker kicks … 1 – Micro Switch On Dispenser Lever Faulty The micro switch that controls dispensing can crack, fall off the frame, or become faulty (no continuity). To determine if the door switch is defective, use a multimeter to test it for continuity. 01 - Dispenser Control Board. The water dispenser still works. Many ice makers have a control arm that activates a pause feature when the ice bin is full. The main control board might be defective. Here are six of the most likely culprits. When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water. Learn how to use, update, maintain and troubleshoot your LG devices and appliances. Contractor's Assistant: How long has this been going on with your ice maker? Resetting your ice maker isn't something you'll typically need to do very often. Is your LG refrigerator ice maker not working? We unplugged fridge and worked on it on and off for about 20 minutes and yep…water is now flowing. Email. Check the water reservoir and fill it if it is empty. The door switch turns off the ice and water dispenser when the refrigerator door is open. Make sure it has not been hooked up to the hot water line instead. Your water supply requires steady water pressure between 30 and 120 psi to operate a water dispenser or icemaker properly. Even though most refrigerators today have a water filter, the quality of the water supply going to the refrigerator could influence the taste or odor of your ice or dispensed water. This can flood you out and can cause floor and house damage. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. Pull that wire connector apart and inspect/clean the connectors and wires very well. The water inlet valve is an electrically-controlled mechanical valve that opens to supply water to the dispenser and ice maker. Join Repair Clinic's VIP email list for 10% off, plus other discounts and tips! Water and ice issues Make sure “water” or “ice” has been selected. If the door switch does not have continuity when activated, replace it. Check freezer temperature For the ice-maker to work properly, the freezer temperature should be set between 0 and 5 degrees Fahrenheit or -18 to -15°C. Be sure to check your local plumbing codes for any specific requirements in your area. If the water supply to your refrigerator’s icemaker and water dispenser isn’t set up properly, it can cause hollow ice cubes, minimal or no ice production, slow water dispensing, occasional dripping from the water dispenser, water leaking into freezer, fill tube freeze up, and possible damage to your fill valve or ice maker. Speaking of jams, if you happen to be in one because you’ve got a refrigerator water dispenser not working properly, you don’t have to be caught high and dry. We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right. If you need help in correcting a water flow problem, contact a qualified plumber in your area, or contact us at https://www.davesmithappliance.com for assistance. This filter should be changed every six months or until the filter indicator light is on. You’ll soon be … Start doing it yourself with the confidence that comes with 100+ years of experience. In order to drop the ice cubes from the mold, heat is released to lightly melt them. 1. When ice does not come out of the ice-maker, check for any ice stuck in the connections leading to the ice dispenser. If you have a home appliance that is in need of repair, like an oven, refrigerator, dishwasher or laundry machine, then schedule an appointment online with one of Dave Smith Appliance’s expert repair technicians today. The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. If the temp in the ice maker compartment will be high than -12C, ice will not be produced. Be sure to use an approved material for the supply line such as copper tubing, high pressure plastic, or braided line. If the door switch does not have continuity when activated, replace it. See if the ice-maker is obstructed The openings of the ice-maker may be blocked. Locate your water filter and either clean it or replace it. You need to pour water into the ice-maker manually if you own a non-plumbed refrigerator. Turn On the Ice Maker of the refrigerator. Refrigerator is not connected to a cold water supply line. If the water filter goes bad or clogs, it restricts the water going to the ice maker. Again, check your local plumbing codes for specific recommendations in your area. If one of the dispenser switches is defective, the dispenser will not work. This ambient heat, or even just heat that comes from opening your freezer door, can lightly melt the ice in the bin as well. Water dispenser was not working but ice dispenser was. We have had our … The water pressure to the RO system needs to be a minimum of 40 to 60 psi. But if you want to check if your ice maker is working, it The ice maker recently stopped working. Already ordered? The valve requires at least 20 psi to function properly. Identifying the root of your troubles is the first step to success. There are a few factors that can cause an ice maker to not work. Here are the parts and components that need to be inspected to fix a refrigerator water or ice dispenser that is not working. To determine if the filter is clogged, remove the filter and replace with … I have not disconnected or turned off the water to the refrigerator, only to the house and the water dispenser still works properly. The key to proper operation of your icemaker and water dispenser is proper water pressure and supply. Denver Appliance Pros can help you. The built in filters are very good, but may clog quickly if you have sediment in your water. (Most manufacturers recommend replacing your filter every 6 months.) ice maker not working and neither is water dispenser.Put new filter in on 1/1 and it was working fine. The dispenser control board governs most of the functions of the dispenser system. Report This by Manage My Life. Press for ice and see if the light dims, if it does there is a connector under the doors behind the kick panel on most models. Check out our step-by-step guide on how to fix a refrigerator water dispenser, below. The door switch turns off the ice and water dispenser when the refrigerator door is open. The use of a Reverse Osmosis System (RO) is normally not recommended on a household refrigerator. The dispenser switches send voltage to the dispenser. May 31st, 2011. Before you freeze up, try to remember that ice maker frustrations happen to everyone, and that your particular issue might have an easier solution than you think. Your water dispenser will still dispense water but at a lower flow. The electronically-controlled water inlet valve is used to supply water to the dispenser unit. If the water inlet valve is defective, or if it has insufficient pressure, it … Shipping all 7 days! If the above tips have been performed, but water or ice dispenser is still not working properly, service is required. However, the control board is rarely at fault for this problem. When the ice dispenser is pressed, the small door to let the ice out opens, the small light comes on, then nothing happens and no sound. How old is the ice maker? Cheap thin plastic water line is not recommended as it may deteriorate and crack due to age and heat from the compressor area.