A happy customer is a return customer! Have to get moving, & take yet one more COLD shower! I am providing my prior express written consent to share my information with FurnaceCompare.com's, Networx and, and Networx’s authorized parties calling on their behalf, to deliver calls or text messages to my phone number provided above, for the purpose of home improvement requests & contractor bids, using an automated telephone dialing system or an artificial or prerecorded voice. Contact a top-rated local expert to help with all of your home's HVAC needs. Rheem Performance Platinum 9.5 GPM Natural Gas High Efficiency Indoor Tankless Water Heater. Rheem water heater model and serial numbers can be found on your original warranty or sales invoice. Available in both gas and electric models, Rheem Performance gas units range from 28 to 98 gallons and electric units range from 6 to 50 gallons. The Electric units have up to .95 energy factor and come in 3 variations: standard, a point-of-use model for small spaces, and a model made for manufactured housing. As Performance Platinum, it comes with a 10-year warranty and 1-year in-home labor warranty. A local specialist will contact you shortly. It has dual stainless steel heating elements, simple to read diagnostics, and self-cleaning features. The power supply that connects to the damper is defective. The Gas units have a energy factor of .67 and the electric units have a energy factor of .95. Rheem offers a 6-year tank and 6-year parts warranty on all its Professional Classic models. It's smart: with its built-in WiFi and the EcoNet app, you can check hot water availability, track energy usage and can control its modes; choose the efficiency or performance you want. I understand that instead of providing this consent, I may call 855-335-1188 to receive my offer. Natural Gas Tall Water Heater comes with a 40,000 BTU/hour environmentally friendly low NOx burner that provides ample hot water for households with 3 to 5 people. Some models are Energy star qualified. Rheem’s Performance Plus line of water heaters is available in both gas and electric models. Performance. $1,149.00 $ 1,149. 00 $1,299.00 $1,299.00. A homeowner on the same site debated between the Performance Platinum Hybrid and a GE Hybrid and chose the GE because it seemed simpler and more efficient. FREE Shipping. Called Rheem & explained that I was not pleased w/the knowledge that just maybe there would be another issue w/the quality of the unit. The Rheem Performance Platinum 50 Gal. Tall 12 Year 40,000 BTU Natural Gas ENERGY STAR Tank Water Heater with WiFi Module Included (116) $77400 Get Everything You Need (7) Rheem offers a huge collection of highly efficient, gas-powered tank water heaters for every size home. If you’re having a hard time finding a particular water heater manual, please send me a note and I’ll do my best to track it down. Purchased a Rheem's Platinum hot water heater. All electric water heaters and gas heaters that use electricity: The first … I had sent in my warranty card the day we had the water heater installed, but still did not receive notification. We are near your home in … The Performance Plus includes self-cleaning capabilities. Performance Platinum Series: Gladiator AVAILABLE EXCLUSIVELY THROUGH THE HOME DEPOT Designed to protect your home, allow remote temperature control and alert you of potential issues Smart water heater with Built-in leak detection, auto water shutoff valve and WiFi By entering your phone number and clicking the "Submit" button below, I agree to the following: www.furnacecompare.com's Privacy Policy and Terms of Use. HomeProPlumber provides full service plumbing maintenance, repairs and replacements for every plumbing component in your home. Browse our full collection today. Evidently, this is the norm from what I read here concerning a lack of quality & concern from a manufacturer that had better reviews than AO Smith & Bradford White. The Gas units have an energy factor of up to .70 and feature several venting options including induced draft vent, power vent, and atmospheric. A homeowner on Terrylove.com asked for opinions on whether to buy the Rheem Performance, Performance Plus, or Performance Platinum water heater. Ready to get a quote from an HVAC contractor? Home / Water Heaters / Best Water Heaters of 2020. Since, 5-24-18, I have dealt w/FOUR tanks & maybe yet 1 more tomorrow. Rheem Performance Platinum 50 gal. The Rheem Performance is a line of gas and electric water heaters designed for use in many applications, including manufactured housing. I understand that instead of providing this consent, I may call 855-335-1188 to receive my offer. Each unit houses a vapor sensor that shuts down the burner if flammable vapor is detected. One Saturday morning, no hot water. Use 2 … And that modern water heaters are considerably more energy efficient? That installation leaked from the control panel, where a sliver of metal was discovered. The comments were mixed and the homeowner decided to purchase the Performance because of the lower price and ease of replacement. The models have a self-powered diagnostic control system to troubleshoot problems. Find ratings and reviews for Rheem Air Conditioners, Boilers and more. See who made our list of the best Water heaters of 2021. 6-10 year limited tank warranty, and a 6-10 year warranty on components (depending on the model). Go to Lowe's or somewhere else, avoid Home Depot because they only sell Rheem. RHEEM… 6 to 8 days is TOO LONG to wait for hot water! See ratings and reviews for the best in furnaces, air conditioners, heat pumps, boilers and more. Residential water heaters are typically 50 gallons or less. “Rheem is committed to developing cutting-edge products that benefit end-users and our environment,” said Ankur Maheshwari, senior product manager, Rheem. 9-year tank warranty, 9-year parts warranty, and a 2-year full-in-home labor warranty. If you do not have access to these documents, this information can be found on the unit itself. Several owners complained of the units coming with faulty conditions apparent in less than a month or within a day after installation. The TTW features corrosion-resistant vitraglass lining, a layer of non-CFC foam insulation, an advanced temperature control system, and an LED diagnostic screen. A temperature and pressure relief valve and enhanced flow brass drain valve are also included with the unit. Continuous hot water: Rheem performance platinum tankless water heaters heat water when you need it, for as long as you need it, and the 9.5 GPM model can provide enough hot water to supply up to 3 bathrooms at the same time (at a 35 temperature rise) Saves water: save up to 1,100 Gal. A consumer on terrylove.com asked for opinions about the Performance versus the Performance Plus and Performance Platinum, with the majority of responses favoring the Platinum. Product Overview The Rheem Performance Platinum 50 Gal. Rheem’s Performance Platinum line of water heaters is an electric tank-style model. for Rheem. Then, the control unit went BLANK! Hot water till the following mid-day! Doesn't bode well for consumers being left out in the cold! Bought a Rheem water heater in July 2018 from Home Depot. There are very few online comments regarding the Rheem Performance water heater on HVAC forums. The Rheem Performance Platinum Electric Hybrid Water Heater is the creme de la creme of hybrid water heaters. 6-year tank warranty, 6-year parts warranty, and a 1-year full-in-home labor warranty. Bradford-White TTW Water Heater. Aside from standard features additional options include: both direct and indirect venting options, and options for a table-top model designed for kitchens and indoor tight-spaces. In addition to reviewing a particular model of equipment, the reviewer also assigns a rating from 1 (“Very Unsatisfied”) to 5 (“Very Satisfied”). Tuesday comes, no part. These lines run from the most basic Performance line to the environmentally friendly Performance Platinum and Professional Prestige lines. Rheem’s Professional Classic line of water heaters is an electric tank-style model. Ranging in capacity from 40 to 75 gallons, the Bradford White … The following list ranks the top 5 water heater series from lowest to highest, based on the average of those consumer satisfaction ratings. Rheem Water Heater Troubleshooting. © 2021 FurnaceCompare.com - a Red Ventures Company. The push button ignition system ensures safe and easy startup. Unless you like cold showers and an angry wife. I'm on a limited income and so had to fix it myself. I cannot imagine they are much different. FurnaceCompare tracks nearly 300 series of water heaters. I have tried contacting Rheem several times and have not received a response. The Electric units have a .95 to 2.45 energy factor and each unit is built with a premium-grade anode rod for long-lasting protection against corrosion. By entering your phone number and clicking the "Submit" button below, I agree to the following: www.furnacecompare.com's Privacy Policy and Terms of Use. The lowest rung of the Rheem gas heater family, these water heaters begin at a UEF of .54 and top out at .81 for the most efficient model. Please browse the product types below for specific details on locating a model or serial number: I understand that I am providing this consent even if my telephone number is currently listed on a federal, state, internal Do-Not-Call list. The gas units range in capacity from 29 to 75 gallons, with an energy factor of up to.70, and are available with several venting options, including induced draft vent, power vent, and atmospheric. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater: Product Description: The smartest, quietest and most efficient water heater on earth features a hybrid heat pump design making it 4x more efficient than standard electric water heaters with an estimated energy cost savings of $4,000 over 10-years. After the incident I searched online regarding the particular make and model of this water heater and found out there is a recall for this very same reason. The Performance Plus comes in 40- and 50-gallon capacities, is self-cleaning and features a premium grade anode rod for longer tank life. Several owners praised the units for lasting over 10 years and one mentioned 27 years. Continuous hot water: Rheem performance platinum tankless water heaters heat water when you need it, for as long as you need it, and the 9.5 GPM model can provide enough hot water to supply up to 3 bathrooms at the same time (at a 35 temperature rise) Saves water: save up to 1,100 Gal. The gas option comes in either 40 and 50 gallons with a .62 energy factor. Prices vary substantially by tank capacity (for tank-style series), so these prices typically represent the price for the smallest tank. Did you know your water heater has a 10 year lifespan? I call and with the assistance of the customer rep, work on and diagnose the defective pos water heater. of water per year with our exclusive water savings setting Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. The gas units range in capacity from 29 to 75 gallons, with an energy factor of up to .70, and are available with several venting options, including induced draft vent, power vent, and atmospheric. This water heater is fitted with Leak Detection and because it benefits from Wi-Fi connectivity, it will send alerts to your phone if anything requires your attention. Ranging in capacity from 40 to 75 gallons, the Bradford White TTW is a power-vent gas heater with an energy factor of up to .70. After installation, the unit was leaking on top. Provides ample amount of hot water for households with 3 to 5 people. I'm glad I opted for the more expensive performance Platinum model because I could only imagine how peachy their lower end water heaters work. Water heater life depends on maintenance, installation ease, support service, and return policies. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. These water heaters vary in efficiency from an Energy Factor of .71 to .95. Probably nothing…. The Performance Platinum uses a premium grade anode rod for long-lasting protection against corrosion. The Performance Platinum Rheem logo decal is on the front above the thermostat control panel. One reviewer stated that the 48 gallon model never ran out of water for his house, Several owners complained of the unit dying within 5 years, One reviewer complained of terrible customer service, Several reviewers praised the unit for heating water quickly, Several reviewers praised the unit for always providing hot water without running out, Several reviewers praised the low energy costs of the water heater, Several reviewers complained of terrible customer service, Several owners complained of warranty issues with the company. New gas powered water heaters typically range between $500 and $1,000 with installation. They also vary in features and price. Called the support followed along to check it out. American Standard Heating & Air Conditioning. There were others that called on Friday and got the part. It caused smoke damage and carpet damage to our home. These units run on natural gas or propane, and have a blower to vent fumes through the roof or wall. A self-diagnostic gas control valve helps improve monitoring and servicing of the heater. A local specialist will contact you shortly. But what consumer won't throw another $50 at a prettier box or a word like platinum. One of his cohorts is due in the AM to review the issue, before the 2nd plumber comes later. New electric water heaters typically cost between $430 and $610 with installation. The electric models also come in 40 and 50 gallon capacities with a .95 energy factor. Rheem has recently learned that the thermostat control panel on certain Performance Platinum Water Heaters can overheat under certain circumstances. Only 1 left in stock - order soon. We call, and are told that they are out of stock. No information. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. Professional Prestige Series: High Efficiency Condensing Power Direct Vent. The Rheem Performance Platinum water heater is available in both gas and electric models. First delivery, was damaged by a fork lift @Home Depot, which I refused. 0.80 - 0.83 UEF. It should last longer than a year. Bradford White offers 10 different TTW models, 6 of which are Energy Start qualified. Each unit is built with a premium-grade anode rod for long-lasting protection against corrosion, and they come with temperature and pressure relief valves. Rheem offers a 12-year tank warranty, 12-year parts warranty, and a 3-year full in-home labor warranty on all Performance Platinum models. Electric units come in 40 and 50 gallon capacities, with an energy factor ranging from .95 to 2.45 for the Performance Platinum Hybrid Heat Pump. Rheem Performance Platinum 50 Gal. You do not make a good product. Confused? I guess we'll do that with cold water the next couple days while I wait for the replacement part to this defective Rheem water heater. They'll FedEx me a new one but it'll take 1 to 2 days to get to me. Learn more about your home's heating and cooling system with our guides, how-to's, FAQ's, tips and more. We are out a $2,500 home insurance deductible due to the faulty appliance. The Performance features a maintenance-free, no filter design and is available in many sizes and capacities, with electric units ranging from 20 to 50 gallons and gas units ranging from 28 to 98 gallons. Customer review of our Rheem Performance Platinum 50 Gallon Electric Hot Water Heater with EcoNet WIFI module capability, and leak detector sensor. With the combination electric power, this hybrid model is designed specifically for residential use and delivers hot water faster than most standard electric water heaters. Thank you for choosing an FurnaceCompare.com Certified Contractor. 2nd tank delivered that afternoon for installation the next day. However, we have only included a series on this list if we have at least 5 reviews of that series, and if the series is available in 2018. The Rheem Performance Platinum comes with a complete lightweight body along with wall mounting options. As Performance Platinum, it comes with a 10-year warranty and 1-year in-home labor warranty. I understand that I am providing this consent even if my telephone number is currently listed on a federal, state, internal Do-Not-Call list. 4th unit came yet w/another plumber last Fri. It is targeted at cost-conscious homeowners, and comes with built-in diagnostics, self-cleaning features, and is available in 20- and 55-gallon capacities. No call. This allows you to get an easy installation of the product and you can lift it as much as required. Turned off electricity to tank for fear of a fire. FurnaceCompare.com has collected reviews on more than 45 different brands and 165 different series of water heaters. It features a low NOx burner and can provide hot water at a lower cost than the older models. I understand that I do not have to agree to receive these types of calls or text messages as a condition for purchasing any goods or services. The absolute worst. Our Rheem Performance Platinum water heater's control panel started an electrical fire. The Rheem performance platinum hybrid water heater is an impeccable example of both efficiency and value for money. Plugged it in and it worked. I am providing my prior express written consent to share my information with FurnaceCompare.com's, Networx and, and Networx’s authorized parties calling on their behalf, to deliver calls or text messages to my phone number provided above, for the purpose of home improvement requests & contractor bids, using an automated telephone dialing system or an artificial or prerecorded voice. Oh, did I mention I have a family of 6, so all we do is laundry, wash dishes and shower. Unit is about 7 months old. Ready to get a quote from an HVAC contractor? Two days later w/MANY calls to Rheem they agreed to have the 2nd plumber come back to check the unit. 5.0 out of 5 stars 5. HomeProPlumber This article details the differences between Rheem’s Professional & Performance Series Water Heaters. Other Performance Reviews. American Standard Heating & Air Conditioning. We took a closer look at the differences in brand awareness, product line, price, quality, warranty to help you make the right decision in the AO Smith vs Rheem rivalry. First off, AO Smith is solely focused on the water he… You can either left-click on the link to open the manual in a new tab or right-click and save a copy directly on your computer. There was power to the heater but nothing on the led. I took the time to review 3 manufacturers of hot water heaters & decided on Rheem to replace 21 yr old ao Smith. Several reviewers praised the unit for having hot water for long durations of time. My advice, do not buy Rheem. 3rd unit came out w/another plumber the next day, as the first installed unit was replaced. The product generates a high BTU of 199900 per hour which means that the heating element works fast. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. It's smart: with its built-in WiFi and the EcoNet app, you can check hot water availability, track energy usage and can control its modes; choose the efficiency or performance you want. The prices displayed are the lowest prices that we found on the websites of internet retailers that sell this particular series of water heater. I will never buy another Rheem Hot Water Tank. There is a post from a homeowner on thetankatwaterheaterrescue.com stating that the anode rod on his Performance Platinum failed after 3 months, the rod was replaced and all is well so far. Home / Manufacturers / Rheem / Water Heaters / Performance Platinum. It didn't work out of the box because the flammable vapor sensor was defective. Other options New and used from $999.99. © 2021 FurnaceCompare.com - a Red Ventures Company. No power. The gas units have an energy factor of up to .67 and feature several venting options including direct and power venting. One thing they have in common is that the both companies produce quality water heaters for residential and commercial use. They said it was the control board and they would overnight a replacement, but being a weekend, we would get it Tuesday. The Rheem Performance Platinum water heater model comes in both gas and electric versions with ranges of 29 to 75 gallons for gas and 40 to 50 gallons for electric. After thorough evaluation our team found the 5 best water heaters: Consumers and homeowners have submitted thousands of reviews to this site. Let us know what type of service you need and we can connect you with a certified local HVAC contractor. See also: Rheem water heater manuals. Notification could have prevented this fire at our house. The rating plate is located near the bottom of the unit. The main reason listed was the higher energy factor. × Recalled Rheem brand Performance Platinum electric water heater. I have numerous documents on it – fire department report, photos, etc. The Rheem Performance Plus water Heater is available in both gas and electric options with multiple gallon capacities. Let us know what type of service you need and we can connect you with a certified local HVAC contractor. Plumber left & I called the repair no. Learn more about your home's heating and cooling system with our guides, how-to's, FAQ's, tips and more. The warranty for the Rheem Performance Platinum water heater is comprised of the following: See ratings and reviews for the best in furnaces, air conditioners, heat pumps, boilers and more. There are not many online reviews regarding the Performance Plus. I understand that I do not have to agree to receive these types of calls or text messages as a condition for purchasing any goods or services. Here are tips for solving your Rheem water heater problem or deciding to call a Rheem service company to handle the repair. In addition, there are Ultra Low Nox models for manufactured housing. Thank you for choosing an FurnaceCompare.com Certified Contractor. Tall 12-Year 38,000 BTU ULN Natural Gas Water Heater is an efficient Ultra-Low NOx water heater that provides more hot water for added convenience and has features like push button, match-free ignition that make it great for replacement. Installation the next day, as the first installed unit was leaking on top simple... Heater series from lowest to highest, based on the model ) that modern water heaters designed use... A sliver of metal was discovered still did not last more than 1 year called Rheem explained... 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